Welcome to heyybabyy! We are committed to protecting your personal information and ensuring a safe shopping and app experience for your family. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information when you use our website and our mobile application available on both the Apple App Store and Google Play Store. By using our website or downloading our mobile app, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services. — 1. Information We Collect
A. Personal Information You Provide When you make a purchase or register an account (or complete an in-app process), we may collect: – Contact Details: Your name, email address, mailing address, and phone number. – Order Information: Details regarding your purchases (product selections, shipping, and billing details). – Account Information: Username, password, and other information provided when creating an account.
B. Automatically Collected Information When you interact with our website or mobile app, we may automatically collect certain technical and usage data, including: – Usage Data: Pages visited, app interactions, time spent on screens, and navigation patterns. – Device Information: IP address, browser type, operating system, device identifiers, and other technical details. – Cookies and Tracking Technologies: We use cookies and similar tools to enhance your experience and for analytics. (See our Cookie Policy for details.) — 2. How We Use Your Information We use your information to: – Fulfill Orders: Process and deliver your orders. – Provide Customer Support: Respond to inquiries and manage your account. – Improve Our Services: Analyze usage and personalize your experience. – Communicate: Send you marketing messages, promotional offers, and important notices (you can opt out at any time). – Ensure Security: Protect against fraud and unauthorized access. — 3. Sharing Your Information We do not sell your personal information. We may share your data only with: – Service Providers: Third-party companies (e.g., payment processors, shipping partners, IT support) who assist in operating our website and app. – Business Transfers: In connection with a merger, acquisition, or asset sale. – Legal Compliance: When required by law or to protect our rights, safety, or property. Each third party is contractually obligated to protect your data and use it solely for the purposes for which it was provided. — 4. Mobile App Compliance Our mobile application, available on both the Apple App Store and Google Play Store, is designed to comply with all applicable platform guidelines and legal requirements: – Platform Guidelines: We adhere to the Apple App Store Review Guidelines (including those for children’s privacy) and Google Play’s Families Policy, Data Safety Form, and Developer Content Policies. – Data Protection Laws: We comply with laws such as COPPA (which prohibits the collection of personal data from children under 13 without verifiable parental consent) and GDPR (which requires parental consent for the processing of children’s data in some regions). – Parental Consent: If our app is used by or is accessible to children, we do not knowingly collect any personal data from users under 13 without obtaining verifiable parental consent. – Third-Party Services: Our app does not include third-party analytics or advertising platforms that collect personal data from children unless explicitly disclosed and verified to be compliant with all relevant guidelines. We continuously review and update our practices to ensure ongoing compliance with evolving guidelines and regulations on both platforms. — 5. Data Security We implement industry-standard security measures to protect your personal information, including: – Encryption: Secure transmission of data via SSL. – Access Controls: Limiting access to your data to authorized personnel only. – Regular Updates: Periodic security assessments and updates to our systems. — 6. Children’s Privacy Our services are intended primarily for use by parents and guardians. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete that data. If you are a parent or guardian and learn that your child’s data has been collected without your consent, please contact us immediately at info@heyybabyy.in — 7. Cookies and Tracking Technologies We use cookies and similar technologies to: – Enhance your browsing and app experience. – Analyze usage patterns. – Provide personalized content and advertisements. You can control cookies through your browser or device settings; however, disabling cookies may affect the functionality of our services. — 8. Data Retention We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, we will securely delete or anonymize it. — 9. Your Rights Depending on your location, you may have certain rights regarding your personal data. These include: – Access: Requesting copies of your personal information. – Correction: Updating inaccurate or incomplete information. – Deletion: Requesting the deletion of your personal information. – Opt-Out: Choosing not to receive marketing communications. – Data Portability: Requesting the transfer of your data to another provider. To exercise your rights, please contact us at info@heyybabyy.in — 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When changes occur, the updated policy will be posted on our website and in the mobile app with a new effective date. — 11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: heyybabyy Email: info@heyybabyy.in Mailing Address: 1St Floor, Elco Arcade, Office No 04, D Wing, Hill Rd, Bandra West, Mumbai, Maharashtra 400050
